SE009 – Client Management Skills for Technical Leaders

**Overview:** Technical leaders must balance expertise with client engagement. This workshop equips leaders with skills to manage clients confidently and effectively.

**Objectives:**

Understand the role of client management in leadership.

Identify strategies for building stronger client relationships.

Develop practices to balance technical depth with client needs.

Practice tools for effective client communication.

**Learning Outcomes:**

Demonstrate effective client management as a technical leader.

Strengthen credibility and trust with clients.

Balance technical expertise with client-facing practices.

Improve client outcomes through intentional leadership.